Privacy Policy

Effective Date: June 9, 2025

Developer: Tritech Solutions

Jurisdiction: The Republic of the Philippines

1. Introduction

At Tritech, we value your privacy. This Privacy Policy explains how ChikaMo collects, uses, and protects your personal information when you use our application.

2. Information We Collect

We collect the following data to personalize your language-learning experience:

• Account Information (e.g., name, email, age)
• Text inputs, messages, and tone data
• Device information (IP address, OS, language settings)
• Usage behavior (time spent, features used)

3. How We Use Your Data

We use your information to:

• Improve AI accuracy and personalization
• Detect tone and cultural context of conversations
• Provide insights on language progress
• Fix bugs and improve app performance

4. Data Sharing and Storage

Your personal data is:

• Stored securely on encrypted servers
• Not sold or rented to third parties
• Shared only with partners who assist in service delivery (with NDAs)

5. Use of AI and Machine Learning

ChikaMo uses AI to generate responses. These interactions may be stored to help the model learn and improve tone and cultural recognition in Filipino contexts. Data used for training is anonymized and aggregated.

6. Your Rights

Under the Data Privacy Act of 2012, you have the right to:

• Access your personal data
• Correct or update your data
• Withdraw consent at any time
• Request deletion of your data

To exercise your rights, please email privacy@tritech.ph

7. Cookies and Analytics

We use cookies and analytics tools (like Google Analytics) to understand user behavior and improve ChikaMo’s features. You may disable cookies in your browser settings.

8. Data Retention

We retain your data as long as your account is active or as needed to comply with legal obligations.

9. Changes to this Policy

This policy may be updated from time to time. Changes will be posted on this page with a revised date.

10. Contact Us

Questions? Contact our Privacy Officer at: privacy@tritech.ph